preloader-matrix

Alfasith

HTTP Error 500.24 – Internal Server Error + HELP SERVER ERROR AFTER INSTALLING ON AX 2012 + ERROR – Unable to contact the server

Hi,
 
This error may arises at any of this name for same reason.

 

HTTP Error 500.24 – Internal Server Error,
The Location of the help server has not been specified.
ERROR – Unable to contact the server etc…
HTTP Error 500.24 – Internal Server Error
An ASP.NET setting has been detected that does not apply in Integrated managed pipeline mode.
 
Detailed Error Information
Module
ConfigurationValidationModule
Notification
BeginRequest
Handler
svc-Integrated
Error Code
0×80070032
Requested URL
Physical Path
C:inetpubwwwrootDynamics
AX6HelpServerHelpService.svc
Logon Method
Not yet determined
Logon User
Not yet determined
 Solution:
  1. Check that Directory browsing is enabled(IIS MANAGER>SITES>DIRECTORY BROWSING(DOUBLE CLICK AND ENABLE IT)
  2. Go to Ax 2012>System administration > setup>system>Help system parameters
(check the location should be as
  1. Also when you browse the site in IIS manager it will tell you ASP.NET 4.0 check for Integrated pipeline mode
    1. Check the below criteria it should be the same
    2. IIS>Application Pools>
    3. ASP.NET4.0                                  V4.0       CLASSIC
    4. ASP.NET4.0 CLASS                        V4.0       CLASSIC
    5. CLASSIC .NET APPLICATION           V2.0       CLASSIC
    6. DEFAULT APP POOL                       V2.0       INTEGRATED
    7. DYNAMICS AX HELP SERVER          V4.0       INTEGRATED(Version will be 2.0 change to 4.0 and check)  pls keep in mind DynamicAX  HelpSVC >ASP.NET IMPERSONATION SHOULD BE DISABLE(DON’T ENABLE)

 

Leave a Reply

Your email address will not be published.